My Ashlee and Cory! Love them so much! |
Original Loopholes |
First of all, I have been plagued with a major cough for a couple of weeks. I have been to the doctor twice, tried a number of medications and today I had a chest x-ray. It did not look good for the trip.
Talking to Insurance People |
The customer service rep was lovely. She tried every combination of our situation but my wheezing and grandma's passing meant squat to the insurance company. I began to feel like George Costanza on the episode of Seinfeld where he tried to get a deal on a flight by getting a death certificate of someone he had never known.
Here is my advice if you ever plan to get travel insurance...
1. Read the entire plan. Go over it with your attorney.
2. Make sure you don't have an pre-existing conditions. (this leaves me out because I AM a pre-existing condition)
3. If anyone dies in your family make sure it is a close relative and it would be helpful if the family you are going to visit lives out of the U.S. That is an advantage for your claim.
I tried to do the right thing. We cancelled as soon as we could. 5 days before the flight so that they could re-book those seats. Ah well.
I now have extra time to read all the paragraphs in the policy about "Exclusions." In the meantime I am sad we cannot go, but it is good for me to rest and get well. I thought it was humorous at the end of my conversation with the customer service agent. She finished telling me that my policy that I had printed out was worth nada other than the ream of paper it took to print. I had just made my only snide comment of the conversation. "Now I can see how the insurance companies make their money."
Then she asked me to complete a survey. I did.
2 comments:
Well that's a bummer....hope you feel better soon.
Sorry your trip got cancelled; but I'm not at all surprised by how you got screwed on the travel insurance. I'd heard about problems with those those companies before.
I hope you kick that chest thing soon and get to see the kiddos.
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